Where to Start
Required for all staff
Complete this first — before accessing any role-specific training.
Role-Specific Training
Access only the training for your role
Select the course that matches your position. Ask your supervisor if you're unsure which one applies.
Program Associate
Resource Navigation
Resource Navigation — Role-Specific Training
Client intake, resource appointments, referral pathways, high-needs identification, compliance certifications, Unite Us, Eventbrite, outreach, Safe Riders, Hygiene Closet, and Community Resource Day.
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CIC
Community Initiatives Coordinator
Community Initiatives Coordinator Training
Vendor strategy, sponsorships, community partnerships, event alignment, outreach systems, data tracking, and impact measurement using the RBA framework.
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Educator
Pregnancy Educator · Family Support Specialist
Pregnancy Educator Onboarding
How to teach the Latched way, healthy pregnancy, newborn care, breastfeeding, birth preparation, postpartum care, and teach-back certification requirements.
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Educator
Parenting Educator · Family Support Specialist
Parenting Educator Onboarding
0–36 month milestones, introducing solids, tantrums, potty training, infant safety, CPR, and teach-back certification — delivered in the Latched teaching model.
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Leadership
Pregnancy & Parenting Program Manager
Program Manager Onboarding
Program model, RBA & outcome ownership, KPIs, team leadership, FSS caseload supervision, systems & operations, cross-department integration, and your first 90 days.
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💡
Not sure which course is yours? All staff begin with General Onboarding. After that, your supervisor will confirm which role-specific training applies to your position. Course access passwords are shared directly by your supervisor or HR during onboarding.