Latched
Internal Access Only
Community Initiatives · Training Portal
Community Initiatives
Coordinator Training
Learn how to build meaningful partnerships, lead impactful events, and help families access the support they deserve.
7 Chapters
RBA Framework
Events + Outreach
Internal Use Only
Welcome
Your role is the front door to Latched Support. Every family starts here.
As a Community Initiatives Coordinator, you sit at the top of the pipeline. Before a family can attend an event, connect with a Program Associate, or enroll in a program — there has to be a pathway that brings them in. That's where you come in.
This training will walk you through everything you need to build strong partnerships, plan and lead events with purpose, and measure your work through the lens of real impact — not just activity. Take your time with each chapter and keep the families we serve at the center of everything you do.
What's Inside
Your training at a glance
01
Foundation — Role & Mission
Your role · The pipeline · What success looks like02
RBA & Impact Thinking
Results-Based Accountability · Good–Better–Best03
Community & Partnership Strategy
Vendors · Sponsors · Outreach alignment04
Event Alignment
LL's · Baby Showers · Resource Day · Parent Power Hour05
Systems & Workflows
Planning · Event day · Recaps · Follow-up06
Data & Impact Tracking
Attendance · Referrals · Event recaps · Slack updates07