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Latched Support — Training Hub

Your Training & Onboarding Center

All required training for Latched Support team members lives here. Complete each program in order and finish before beginning independent work.

Required completion tracked in Thinkific — modules, knowledge checks & uploads

Required Training Programs

Both programs below are required for all Latched Support team members. Start with Organizational Foundations, then complete your Role-Specific Build Plan.

Step 1 — Complete First

Organizational Foundations & Compliance Training

The foundational onboarding all team members must complete before any independent work begins. Covers Latched's mission, policies, systems, and compliance responsibilities.

✓Mission, values, and the families we serve
✓Policies, conduct, and professional expectations
✓Communication standards and team structure
✓Core tools and internal systems
✓Compliance, confidentiality, and mandated responsibilities

Start Organizational Foundations →

Step 2 — After Step 1

Role-Specific Training Build Plan

Tailored training aligned to your specific role within Latched Support. Completed after Organizational Foundations and designed to prepare you for day-to-day responsibilities.

✓Role-specific workflows and responsibilities
✓Practical tools and systems for your position
✓Expectations and performance standards
✓Knowledge checks and acknowledgments
✓Required certificates and uploads when prompted

Start Role-Specific Build Plan →

Important: Both programs must be completed in full before beginning independent work. Progress and completion are tracked automatically in Thinkific. For questions or technical issues, contact your supervisor.